PO & PB Terms and Conditions

This Terms and Conditions is only applicable to Pre-Orders and PasaBuys.

Order Cancellation

Once the customer has paid the down payment (DP), please note that order cancellations are no longer allowed, and deposits are non-refundable.

However, we may cancel an order under the following circumstances:

• The item is no longer in stock,
• We are unable to fulfill your order, or
• The manufacturer discontinues production (for Pre-Order items).

In these cases, you will be entitled to a full refund of any payments made toward the cancelled order.

Inclusive Price

The item price already includes the product cost, local shipping within China or Japan, international shipping to the Philippines, and any applicable customs fees.

However, the price does not include shipping from our store to your location. This final delivery fee will be charged separately.

For more details, please refer to our Shipping & Return Guidelines.

Product Warranty

Please note that the item price no longer includes a warranty. If you would like to add coverage, the warranty must now be purchased separately.

For full details, we encourage you to read our Warranty Guideline.

Installment Payment

Please read our Layaway Terms Guideline.